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Getting started with GetYourGuide

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In this article series, you will learn how to connect your TuriTop services with your products on GetYourGuide. You will just need to follow these simple steps to achieve integration. 

Connecting GetYourGuide with TuriTop requires having an account and products listed. If you don't have an account with GetYourGuide yet, please register here.

Connecting to GetYourGuide will allow you to exchange the following booking information with them: Availability and bookings. For this reason, changes made in the vast variety of features in both systems, won't affect each other, i.e. if you change a ticket name on TuriTop, it won't change a ticket name in GetYourGuide. 
Due to limitations in the GetYourGuide platform, the events with start time 00:00 are not valid, so if you have events in this time slot you will have to modify them at 23:55 or 00:05.
In GetYourGuide the following booking form fields: Name, Email, and telephone are mandatory so, in order to map your services with those in GetYourGuide, you will need to have them active in TuriTop as well.

 

GetYourGuide: How to activate the integration

The first thing you will need to do is log into your TuriTop's control panel >>> Company tab >>> Channel Manager >>> GetYourGuide >>> Click on Active.

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GetYourGuide: How to map your tickets

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In this step, you will need to go to your Services tab >>> Select a service >>> Edit >>> Channel Manager >>> GetYourGuide. Here, you will need to select a ticket type in TuriTop that corresponds to a similar one on GetYourGuide, since tickets from the latter are fixed and in TuriTop, ticket types are customizable. 

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GetYourGuide: Product ID and Activation

Once you are finished selecting your tickets, click on the copy button to the right of the product ID section. Save this code for later, you are going to need it once in the GetYourGuide administration panel. After this has been done, click on Enable this service for GetYourGuide API.

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You will be able to connect tickets and pick-up points (tour options on GetYourGuide). 

 

GetYourGuide: How to connect TuriTop to Product options

Step 1: access your GetYourGuide supplier admin account

Now, you need to map your GetYourGuide products with your TuriTop's services. You can do this from your Supplier Administration account. On the Home page, click on Manage Products >>> Choose the activity you would like to connect >>> click edit >>> Choose the Options view (as all connections are happening on Tour Option level) >>> Select "Edit" next to Connectivity Settings:

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Step 2: selecting your TuriTop Booking System

Select your TuriTop Booking system from the dropdown list and enter in your product ID that you just copied as explained above here. 

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Upon clicking save, GetYourGuide will test for connectivity and try to obtain some availability for the product. If this passes, the product will be connected using the new connection settings.

Any future changes to your GetYourGuide connected product could lead to break the mapping and cause errors or bookings to fail. If you need to change the structure of your product, please contact your destination manager first. 
Additionally, GetYourGuide will only move forward with connecting via API if the cut-off time on your
TuriTop's default settings in each service, meets or beats the time GetYourGuide has listed for the product. This is important as 40% GetYourGuide's customers book the last minute. GetYourGuide intention with this is to ensure the lowest cutoff time possible for their customers and with API connections they strive for a cutoff of 0 or 3 hours, though they accept a maximum of 10 hours. Please make sure to lower the cut off time. 

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