How to prevent automatic order creation in WooCommerce (Agent, OTA, and Resale)

Where can I find it? WordPress installation >>> TuriTop >>> Settings.

In this article, you will learn how to generate booking exclusion filters using our TuriTop plugin for WooCommerce.

These filters are designed to prevent synchronisation with WooCommerce and the automatic creation of orders for certain specific bookings. This functionality is particularly useful for bookings that come from your agent users created in the TuriTop panel, OTAs and external platforms such as GetYourGuide, Viator or Tiqets, as well as resale bookings generated by your Marketplace resellers.

Skip Synchronisation of Agent or OTA Bookings

To generate the filter that allows you to skip synchronisation of your agents' and OTAs' bookings, go to your WordPress installation >>> TuriTop >>> Settings >>> Skip synchronization for agents.

In this field, add the value of the OTA or agent, making sure to separate them with a comma and a space if you have more than one.

Here are some examples of the values for the main OTAs:

• GetYourGuide: GYG
• Viator: TripAdvisor
• Tiqets: Tiqets
• Civitatis: CIVITATIS TOUR SL

Once you have added the values, click on ‘Save settings’.

This will ensure that bookings entering your TuriTop panel associated with these agents or OTAs are not automatically created as Orders in WooCommerce.

If you need guidance on how to obtain the value of a specific agent to include in your filter, you can contact us at help@turitop.com and we will assist you.

Skip Resale Booking Synchronisation

To skip resale booking synchronisation, go to your WordPress installation >>> TuriTop >>> Settings >>> Skip resale booking synchronization.

Here, select the corresponding checkbox and click on ‘Save settings’.

This will ensure that bookings that enter your TuriTop panel, associated with your resellers through the Marketplace, are not automatically created as Orders in WooCommerce.