TuriTop's MarketPlace: Resellers

Where can I find it? TuriTop control panel >>> Marketplace

In this article, you will discover how to get the most out of the TuriTop Marketplace. We will explain, step by step, how to connect with new suppliers to resell their services, how to manage the commission system, and how the payment processes work, among other key aspects to boost your sales network.

Currently, the Marketplace is only compatible with Tour/Activity services; open schedule or auditorium services cannot be enabled for resale. In addition, both the Supplier and the Reseller must have the same language set in their control panels. If the languages do not match, the Supplier must ensure that their services are correctly translated into the Reseller's default language so that they can be viewed and managed without errors. You can read more here about how to complete translations in your TuriTop panel.

Please note that the system only allows one party (eitherthe Provider or the Reseller) to collect the full payment at the time of booking. The total amount collected includes both the provider's price and the reseller's commission. Any subsequent split or settlement of these funds must be managed externally, as the system does not currently support automated payment splitting.

Discover how the resale system works in this step-by-step video:

How to Resell Services on TuriTop

To start using the Marketplace, both the Supplier and the Reseller must have an active account on TuriTop with a payment plan.

• Do you already have accounts set up? Skip directly to Step 4.
• Don't have an account yet? Start from Step 1.

If the company you wish to collaborate with does not yet use TuriTop, you can provide us with their contact information (name, email and telephone number) at help@turitop.com. We will contact them to explain the advantages of our system and facilitate the connection between you.

Step 1: Register with TuriTop

Contact our team to create your account by clicking on the following link.

Step 2: Set Up Your Company Information

Go to the Company tab >>> Billing Information. Make sure you fill in all your tax details so that you can receive your TuriTop invoices correctly.

Step 3: Select Your Subscription Plan

Within the same Billing Information section:

1. Click on "Select plan".
2. Choose the plan that best suits your needs.

3. Click on "Subscribe" and enter your credit card details to activate your subscription. Once completed, you will have full access to the Marketplace collaboration tools.

   You can check the updated prices at this link.

Step 4: Find Services to Resell

Once you have a payment plan in TuriTop, you will have access to the Marketplace tab. If you cannot see it, make sure your user has the necessary permissions or contact your account administrator.

To get started, follow these steps:

1. Locate the supplier: Go to the Marketplace tab and use the search engine to find companies by name or location. If you already have a prior agreement with a supplier, simply type in their name and click "Search".
2. Manage the agreement: It is essential that you contact the supplier company directly to negotiate the terms of the resale. Remember that TuriTop does not participate in the management of commercial agreements.
3. Request the resale: Once you have located the service you are interested in, click on the "Resell" button.

Step 5: Specify who will charge

After clicking on the "Resell" button, a configuration screen will open where you must define the financial terms of the agreement:

• Your fee: Indicate the percentage (%) you wish to earn as profit for each booking made.
• Who will process the payment? You must choose between the following payment methods:
  • The Reseller gets full quantity: As a reseller, you process the full payment through your payment gateway and manage the money from the outset.
  • The Supplier gets full quantity: The money from the booking goes directly to the supplier's payment gateway.

If you choose to have the Reseller manage the payment directly, it will not be possible to apply the deposits that the provider originally configured in their service. In other words, 100% of the total amount will always be charged.

Step 6: Send the Request

After clicking on "Send Request", a confirmation screen will appear indicating that the proposal has been sent successfully. From this point on, you must wait for the supplier to review and accept the request, which is valid for 30 days before being automatically rejected by the system. You will receive a notification at your company's contact email address as soon as the supplier makes a final decision on the resale.

Step 7: Confirmation and Activation of the Resale Service

Once the request has been sent, the process ends with the supplier's acceptance and the customised configuration of your new service. In this case, we suggest you contact the supplier directly to speed up the process. Please note that TuriTop does not have the authority to accept resale requests on behalf of third parties; approval depends exclusively on the supplier.

The supplier can accept or reject the offer from their panel under the Services tab >>> PX (Service requested for resale) >>> Advanced Options.

Once your request has been accepted, you will receive an automatic notification by email. The service will appear listed in your Services tab, where you can easily identify it in the "Status’"column with the indicator "Reselling" next to the agreed commission percentage.

Step 8: Custom Service Configuration

As a reseller, you can edit certain fields to tailor the service to your brand without affecting the supplier's original settings:

1. Service name, order and pricing notes: You can rename the service to fit your website's offering and adjust its position in your widget listing. You can also add clarifications about what is included in the cost (e.g. "Taxes included" or "Price per group") that will be displayed during the booking process.
2. Extra notes to show in booking-confirmation email: Add customised instructions, specific meeting points or thank you messages that the customer will receive after purchase.
3. Extra notes to include on booking-success screen: Display key information immediately after the booking has been successfully completed.
4. Payments and taxes: This option is only available if "Reseller gets full quantity" has been configured. It allows you to manage your own taxes, payment gateways or sales surcharges.
5. Commission and payment settings: These parameters cannot be edited once the resale has been approved. If you need to modify the commission percentage or change who processes the payment, you must delete the service and submit a new resale request with the updated conditions.
6. Assign category to the service: You can assign the service to a specific category in your panel to better organise your offering. Learn more about categories and widgets here.
7. Disable or delete service: You can temporarily pause the sale of the service (Disable) or permanently remove the resale connection (Delete).

Also, when you install the widget on your website, it will adopt the style (colours, fonts) that you have configured in your Design tab, maintaining visual consistency with your own services. To integrate the booking widget into your website, we invite you to follow this step-by-step tutorial.

To ensure complete control over the transaction, each reservation generated will have a unique reference code that identifies both the reseller and the supplier, thus simplifying accounting management. For example: T1649-S1566-260213-1 (Reseller code-supplier code-reservation date-reservation order).

Once the purchase is complete, the system will automatically send a confirmation email to the three parties involved: customer, supplier, and reseller. In addition, availability will be synchronised in real time on both channels, ensuring that inventory is always up to date and avoiding any risk of overselling.