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Where can I find it? Company >>> Resource Manager.
There are many companies that face different situations in which they need to have a powerful manager to administer their fleet of resources (ships, cars, bus, etc.). Next, we will explain to you the most common scenario of configuration: When you have a resource, for example, a bus that shares its seats between several products or services.
1 Create the resource
Step 1: Go to the Company tab >>> RESOURCE MANAGER
The first step is to create a resource which, in this case, will be a bus. Enter the resource name and click on the "Add" button. Then, you will see new options being deployed.
Step 2: Configure the Resource
In this special case, in order to share this resource with several services, it will be needed to configure it this way: in the seat box, enter the value "1"; this is due to having just one bus. Then, in the quantity box, since there are twelve seats, enter the value "12".
2 Share the Resource
Step 1: Assign the resource to a Service
There are two things that you should consider in order to associate a resource to a service:
- Go to Services tab >>> Select the service >>> SERVICE DETAILS >>> Event duration. For example: in this case, it is a visit to the museum that takes 4 hours.
- Next, go to the Tickets section and, in the first box where says "Use shared resource seats", choose the resource to use. In this (For the sake of this example) case, select the bus resource and in seats, enter 12.
Finally, once you have shared the aforementioned resource with different services, at the exactt moment a booking is made in one of them, the bus' seats will start being blocked for as long as the event's time lasts until there aren't more available.
For example, a booking has been made on the P12 - Visit museum service which uses 4 seats, therefore, as it shares the bus' resource with the P11 - Visit museum + dinner service, both services will show 8 seats available, as depicted in the image below.