Where can I find it? Company >>> User Invitations
In this article, we explain how to invite new users to your TuriTop control panel to give them access to a specific company.
The invitation will be sent from the company you are currently logged into (for example, if you are in company S1566, the user will be invited to that same company). If you want to invite them to a different company, you must switch companies before sending the invitation. Check this article to learn how.
Instructions
Step 1: Sending the invitation
Go to the Company tab from your control panel and find the User Invitations section.
To send the invitation, enter the user’s email address, select the type of permission they will have, and click “Send invite”.
The available user roles are: Agent, Translator, Designer, Access Controller, Administrator, Supplier and Custom.
The “Agent” option is selected by default, but you can change this before sending the invitation. If you later need to change a user’s role after they have accepted the invitation, you can easily do so via Company >>> Manage users. See this article for more information.
Step 2: Accepting the invitation
The user will receive an email with a link to accept the invitation as shown in the screenshot below. They must just click on "Join (YourCompany)".
Step 3: Registration
Guest users must register with TuriTop (or simply log in via app.turitop.com if they already have an account).
When you click on the invitation link, a window like the one shown below will open. Simply fill in the required fields and click on "Sign up for free".
If they ever need to change their account details, they can do so by clicking on the company ID in the top-right corner of their panel and then accessing their "My account" panel. There they can:
- Change their account details: name, email, and phone number.
- Change their preferences: time zone, language, etc.
- Create new companies, navigate between companies, and select which company opens by default at log-in.
- Delete their account (as long as they are not the Owner of a company). For more information on this point, click here.
Users will belong to the company from which they were invited, but from this window, they will also be able to create new companies. Want to know how to create companies? Click here.
Pending invitations
You can check if your user has accepted the invitation and completed the registration in your TuriTop panel.
To do so, go to Company >>> User Invitations >>> Pending Invitations.
Resend invitation
If your user has not received or cannot find the invitation, click on "Resend invitation".
If the invitation is not found, it may have been received in the spam or promotions folder.
Delete invitation
If, for some reason, you need to delete an invitation you have sent, select it from the drop-down and click on "Delete invitation".
Accept invitation
Both the "Owner" and the "Administrators" can accept the invitation on behalf of a new user to skip the registration process and add them directly to the TuriTop panel. This will be especially useful when you want to register agents under an alias without giving them access to your panel.
Note that, by skipping the registration process, this user will not have a defined access password. If at some point they need to access the panel, they will need to reset their password from app.turitop.com and, if needed, update their user information.
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