PayPal Commerce Platform

Where can I find it? Company >>> Receiving Payments >>> PayPal Commerce Platform

When configuring your gateway, you will see two PayPal options; you can choose PayPal Commerce if you want it to work like a traditional gateway where your customers enter their card details directly, or PayPal Express Checkout if you prefer a quick button exclusive for users who already have a PayPal account. We recommend checking which one best matches the experience you want to offer before activating it.

In order to use this integration, you must have a partner account with PayPal. Click here to learn more. Furthermore, the credit card option, from your website, is only available in certain countries and currencies. Click here to learn more. 

Connect TuriTop with PayPal

First, log into your TuriTop Dashboard and head to Company >>> Receiving Payments >>> PayPal commerce platform. Next, click on Connect with PayPal: 

Follow instructions from PayPal. 

Since the connection with PayPal is done mostly on a pop-up window, we strongly recommend you to disable any ad blocker software or plugin installed in your web browser.

Configure PayPal Commerce Platform

To continue, activate the integration in the same area as above: 

Payment Methods

PayPal Wallet

Click on this option if you want your customers to pay with a PayPal account. 

Credit Card Payments

Enable this option to allow customers to enter their credit/debit card data information at the checkout in TuriTop. 

This functionality requires that your business account be evaluated and approved by PayPal. You will automatically complete this process when onboarding with Advanced Card Processing selected.

Before you can accept card payments on your website with PayPal, verify your sandbox business account is enabled for advanced credit and debit cards. To verify: 

1. Log into the developer dashboard and go to your sandbox account. Click here.
2. Your Account Details > Manage accounts > View/edit accounts > Settings tab shows whether or not your account is enabled or disabled, for example:

 Advanced credit and debit card payments are enabled.
 
If your account status shows as disabled, then you must complete sandbox onboarding steps to enable advanced credit and debit cards.
 

Connecting Another PayPal Account

You can swap in another PayPal account if you need to change it. To do this, follow from this step.

Troubleshooting

Can't connect to your account? 

If it's a new account, don't forget to confirm your email address. 

My bank is linked to the PayPal wallet feature, what do I do?

PayPal sets this by default and by country, TuriTop is not liable on this scenario. If you have further questions, refer to PayPal's support. 

Can I make automatic refunds?

Unfortunately, this is not currently possible. If you need to make a refund, you will have to do this procedure from your PayPal account.