The Company Tab

The Company tab of your booking system is where you set up information about your business and define the default settings for any new services you create. From this tab, you can also configure our main integrations, manage your global connection to OTAs, and set up your payment gateways.

Business Info

In this section, you can complete all the commercial information about your company, including your website, phone number, social media links, and your company's location coordinates.

By the way, don't forget to upload your logo here! It will appear in the Confirmation Emails sent to your customers.

You can also change the language for this admin panel to see the titles of the tabs and sections in your preferred language.

If your account was created in one language, this base setting cannot be changed. This means that every time you create a new service, the system will interpret it as being created in the original language, even if the content (descriptions, ticket names, etc.) is entered in a different language.

Billing Info

This section is where you can subscribe to a TuriTop payment plan, review your invoices, edit your billing payment method, and update your billing details. Click here to see the different types of plans we currently have.

Once you have subscribed, we will automatically charge your card for the amount of your plan every month. You will also receive your invoice at the email address you have configured in the billing details.

If you have issues viewing your invoices, please contact us at help@turitop.com.

User Invitations

From this section, you can manage the sending of invitations for the different types of users to your panel. For more information on this process, check out our tutorial here.

Manage Users 

After inviting users to your company and once their invitations are accepted, you can manage their access by editing their name, user type, and various permissions, such as which services they can work with, which tabs they can access, and other actions they are permitted to perform on the panel. Consult this tutorial for a more detailed explanation of the process.

Through the Agent user type, you will be able to set up an affiliate system. Learn more here.

Resource Manager

This tool will help you share or vary your service's availability based on the resources assigned to them. These resources can be shared across multiple services. Learn more about it here.

Resources can be configured in many ways, and not just as we explain in the tutorials. If you have any doubts about this, please don't hesitate to contact us through the More tab in your TuriTop control panel or by emailing us at help@turitop.com.

Receiving Payments

TuriTop integrates with several payment gateways to accept debit and credit card payments from all over the world.

Please consult the following documentation for a list of available payment gateways and steps on how to configure them here.

The money from your bookings goes directly from your payment gateway to your bank. TuriTop never processes or holds your booking funds.

Components / Integrations

Some of these functionalities may not be included in your current plan. You can contact us directly at help@turitop.com if you have any questions.

• Custom Thank You Page Code Generator: If you use a custom thank you page, you can use this subsection of the panel to insert your IDs from platforms like Google Tag Manager or Google Analytics 4. This process generates a script that you then need to place on your custom thank you page. For more detailed information on how to track conversions with a custom thank you page, consult our tutorial here.

• Google Sheets: With this integration, you can automatically send your booking data to Google Sheets, allowing you to create and edit custom reports using this powerful data calculation tool. See how to set it up here.

• Clickatell SMS Notifications: Send automatic SMS notifications to your customers. View this tutorial to learn more about setting up your SMS messaging system.

• Customized Email Sender: Send your booking emails and reminders via your own email server of choice, instead of using TuriTop's default server. Read the following tutorial to learn more about setting this up.
  The setup of this feature may require support from your email provider.

• Automatic Review Requests: Automatically send an email request for feedback to your customers after they have enjoyed the booked event. You can specify the waiting time after the event and the link to the review website (Facebook, Tripadvisor, Capterra, etc.) that will be sent. Learn more here.

• Season / Maintenance Closer: Easily close all your services for a specific date or a selected time period. Here is a guide on how to configure this feature.

• Facebook Pixel: Meta Pixel (formerly known as the Facebook Pixel) is a powerful analysis tool that allows you to measure the effectiveness of your advertising campaigns, report conversions, and gain insights into customer behavior on your site.

  Thanks to the integration with TuriTop, you will also be able to analyze data specifically related to bookings, giving you a more complete picture of your return on ad spend and conversion funnel. Learn more here.

• TuriTop API: The TuriTop API allows third-party software to connect with your TuriTop Booking System. You can view this tutorial to learn more about setting up the API, and you can also consult the API documentation here.

• Webhooks: This automatic communication system between applications will allow you to speed up the exchange of data between your apps. See how to set it up here.

• Mailchimp: This integration will allow you to create promotional campaigns and email newsletters for other companies and potential customers. Learn more here.

• TuriTop Plugin for WooCommerce: This TuriTop plugin for WooCommerce is a powerful tool designed to streamline your booking process by strictly adhering to WordPress and WooCommerce official standards, ensuring broad compatibility with standard themes and plugins. Consult our documentation on how to connect it and review the necessary warnings here.

Default Settings 

This section is where you can set the default location, currency, and timezone for all new services created in your account. From here, you can also manage crucial global settings, including:

• Specifying the cut-off time for your services and the required sales anticipation.
• Adjusting the booking hold time before reservations with uncompleted payments are deleted.
• Controlling the changes and cancellations that end customers or agents can autonomously perform.
• Setting your Back Office preferences.
• Configuring and adding extra notes to your customized purchase confirmation page.

Learn more about each of these settings in this section of our Help Center.

Gift Voucher

In this section, you can obtain the installation code for your Gift Voucher purchase and redeem buttons. You can learn more about installing these buttons here.

If you would like to know more about the gift voucher feature in general, please check this tutorial.

Booking Form

This section allows you to configure the booking form that your customers fill out during the reservation process.

You can set up the form globally from the Company tab; this default form can be used by any service where you check the "Use company default form" box in its individual configuration. Alternatively, you can configure the form individually for each service according to its specific needs.

To learn more about all the possibilities of the booking form, click here.

Transfers

This section allows you to configure your transfer options by creating pick-up points (for paid or free transportation services) or defining meeting points for your events.

You can configure the system globally; these default points can then be used by any service that checks the 'Use company defaults' box. Alternatively, you can configure the transfer options individually for each service to meet its specific needs.

Booking Email

This section allows you to set the notification email (where you receive booking alerts) and the company contact email (which appears on the confirmation emails).

You can also select from different email templates, choose one that suits your style, and fully customize its content (including the body, images, and coordinate map). Just like the booking form or transfers, you can set up the email globally from the Company tab and apply that default to your services, or you can configure the email individually for each service according to its specific needs. To learn more about the confirmation email, click on this article.

Channel Manager

This tool allows you to easily connect with the world’s leading Online Travel Agencies and distribution networks, maximizing your revenue by reaching a new global audience cost-effectively.

• Civitatis: To connect with this OTA, you just need to create an account and inform your Civitatis Account Manager that you are working with TuriTop and would like to get connected, and they will handle the rest of the process. More information here.
• Viator API: This section allows you to obtain your Viator API Key. This key is essential as it enables communication between TuriTop and Viator via API integration. Learn more here on how to connect your products to Viator.
• GetYourGuide: From this section, you can globally activate the integration with this OTA. After activation, you will be able to link each of your individual TuriTop products to their platform. Read more about how to connect your products here.
• Tiqets: This section allows you to globally enable the connection with this OTA. Once activated, you can proceed to link each of your individual TuriTop services to their platform. Find further details on connecting your products here.

We connect with many of our other OTAs through the TuriTop Marketplace. Consult this article to see the complete list of partners and learn how you can connect with them.