Frequently Asked Questions

› Getting support from TuriTop

• What should I include when opening a support ticket?
• How do I add a new WordPress admin user?

› Troubleshooting Guides

• General troubleshooting Guide
• Common set-up mistakes

› Plans and Subscriptions

• How to Cancel your TuriTop Subscription
• How to Freeze your TuriTop Subscription

› Other guides

• What can I do if the OTA I wish to connect is not listed in TuriTop?
• How to Issue Refunds?
• Season / Maintenance closer
• Shutting down events
• Changing Booking Statuses
• Price Variations

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› Quickstart guides

• F.A.Q. for new users
• Getting Started with TuriTop
• Downloading your invoices as PDF's files
• Setting up a service to accept coupons
• Adding a website shortcut on Android for TuriTop
• Adding a website shortcut (web app) on iOS for TuriTop

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